Support & troubleshooting

Most issues are either "no API key" or "wrong URL." Here's the usual stuff.

Account & password recovery

Forgot your password? Go to Forgot password, enter your account email, and we’ll send a secure reset link. Use it within the time limit, then set a new password. You can also click “Forgot password?” on the login page.

Cancel or change subscription

Log in and open your Dashboard. In the Subscription section, click Manage subscription. You’ll be taken to Stripe’s billing portal where you can cancel your plan or update your payment method.

"API status: disabled" or "Waiting for data"

• Turn on Market API polling in Configuration → Grand Flip Out.
• In Grand Flip Out API, set the Server URL (e.g. https://grandflipout.com) and paste your API key. Get a key from the dashboard if you don't have one.
• If you're behind a strict firewall, allow outbound HTTPS—the plugin only talks to your API over HTTPS.

401 or "Invalid API key"

• Copy the key again from the dashboard—no extra spaces. Keys start with gfo_.
• If you created a new key, the old one stopped working. Use the new one in the plugin.

Too many requests (429)

• This is short-term traffic protection, not a billing tier cap. Increase poll interval in config (for example 60 or 120 seconds) and retry.

Trades not showing in Trade History

• Make sure Enable local trade tracking is on in Grand Flip Out config.
• Trades are recorded when an offer actually completes (buy or sell). Putting in an offer isn't enough—it has to fill.

No items in the Live Market tab

• Opportunities come from the API. If the server is slow or has no data yet, the list can be empty. Check the API status line in the panel.
• You can try a different strategy in config (e.g. high_volume or high_margin) if your backend supports it.

"I don't see Grand Flip Out in my current client"

• If your character uses a Jagex Account, validate in RuneLite launched through Jagex Launcher.
• Plugin Hub listings can lag behind local source updates until review/publish completes.
• If you run multiple flipping plugins, overlays may overlap. Temporarily disable others to isolate behavior.

Is this allowed?

Yes. Grand Flip Out doesn't automate anything—no clicks, no movement, no input simulation. It just shows you data and records your GE activity. Your trade history and flip logs stay on your PC unless you export them. The plugin is built to stay within RuneLite and Jagex policy.

Community & help

Join our Discord for chat, updates, and support. You can also use GitHub issues or the contact info on grandflipout.com.

Check System Status for live backend health and market provider state.

Billing support

Grand Flip Out Membership is a flat $6/month through Stripe checkout. If checkout is temporarily unavailable, contact support in Discord.