FAQ
Common questions about accounts, API keys, the plugin, and data.
Account & billing
How much does it cost?
$6/month flat. One plan, no tiers. Billing is through Stripe. Subscribe from the Pricing page. To cancel or change payment: log in → Dashboard → Subscription → “Manage subscription” (opens Stripe’s billing portal where you can cancel or update card).
Can I try before I pay?
The website (dashboard, items, Pulse, learn) is free for everyone—no account required to view live data. Create a free account to save preferences. The plugin works in F2P-only mode with no API key (F2P items only). Premium ($6/month) adds an API key for full market data in the plugin, dump alerts, and trade log sync.
How do I cancel?
Manage your subscription in your Stripe customer portal (link from dashboard or billing email). Cancelling stops renewal; you keep access until the end of the current period.
Account & password
How do I reset my password?
Use Forgot password: enter your account email and we’ll send a reset link. The link expires after a short time. If you don’t see the email, check spam. You can also use the “Forgot password?” link on the login page.
API key & plugin
Where do I get my API key?
Log in and open your dashboard. Click “Create API Key”, give it a label (e.g. “RuneLite”), and copy the key. You only see the full key once—store it in RuneLite’s config (Configuration → Grand Flip Out API).
I lost my API key. What do I do?
Create a new key from the dashboard and revoke the old one if you still see it listed. Old keys stop working once revoked.
Does the plugin work offline?
Live market data in the plugin uses the API (premium) or the free F2P public endpoint (F2P-only mode). Your trade history and flip log are stored locally—they work offline and are not sent to our servers.
What are the sparklines in the Live Market tab?
Small orange trend lines next to each item show how margin % has changed over the last few API refreshes. They’re built from data the plugin already receives—no extra storage. Hover for a tooltip (e.g. “Margin % trend: 8% → 9.2%”).
What is “Sync GE slots to dashboard”?
If you enable it (Configuration → Grand Flip Out → Market API), the plugin sends your current GE slot state (item, buy/sell, quantity, state) to our API. Your dashboard then shows a “Your GE slots” section so you can see what you’re flipping from the website. You can turn it off anytime.
Data & privacy
What data do you store?
We store your account (email, password hash), plan state (free/premium), and API keys (hashed). We do not store your in-game trades, flip log, or GE activity—that stays on your machine.
Where do prices come from?
We use the OSRS Wiki real-time prices API. Our backend caches and scores that data to let you sort by margin, volume, or strategy (market snapshot). We don’t sell or share your account or usage data.
RuneLite & compliance
Is this allowed by Jagex?
We’re display and analysis only. The plugin doesn’t automate clicks, input, or any game interaction. It shows you data and records what you do at the GE locally. We follow RuneLite’s policies and Jagex’s rules. See our compliance docs in the repo for details.
How do I install the plugin?
Build from source or install via the RuneLite Plugin Hub when we’re listed. See the Quick start and Plugin setup guide.